AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Lush vibe app1/23/2024 ![]() ![]() ![]() Please make sure you have your order number ready so our Customer Care team can help you as quickly as possible.AT SOME point in your life, you may find yourself in a long-distance relationship. If you don’t receive your order, contact us. Once they’ve arrived, keep meltable products in a cool spot away from direct sunlight. If melting does happen, in most cases you can simply pop the product into the fridge to solidify and they’ll still be usable (though may not look as pretty!). If products with a melt warning arrive melted, we won’t be able to replace or refund them, so order at your own risk! To avoid disappointment in hot climates or seasons, we recommend purchasing meltable products at your local shop. Especially in the summer months or in hot climates, it’s possible for these products to melt while in transit. Products labeled with our melt warning symbol are designed to melt around body temperature. If you have any questions, please contact us.Ĭan I return my product if it arrives melted, or melts while I've stored it? If you have any special delivery instructions, please select the box that says ''This is a gift'' during checkout and enter your request. If you have a question about your order, please contact us.Ĭan I enter special delivery instructions? We normally don’t accept order cancellations or changes once an order has been processed. We’re unable to back order items that are out of stock. If an item in your order is out of stock, our customer care team will be in touch to discuss a solution. When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package. You’ll need to create a new order if you’d like to ship to more than one address. We’re unable to ship a single order to multiple addresses. Note that no tracking number will be provided. We ship to APO/FPO/DPO locations! Your order will arrive via USPS but arrival may be delayed based on location. Packages to Alaska and Hawaii can only be shipped by air or priority, and normally arrive within 2-3 business days. We cannot ship to Puerto Rico, Guam or US Virgin Islands. We only ship within the United States, including Hawaii and Alaska. We unfortunately do not ship to any US territories. ![]() Purchases will be shipped from either our Vancouver or Toronto distribution center in Canada.Īlaska, Hawaii and US Territories (excluding Guam, US Virgin Islands & Puerto Rico) We ship our packages via UPS, Fedex, USPS or Canada Post. All orders ship on the last business day of the month. Shipping options range in cost, starting from $6 for ground shipping. We offer ground, air, and priority shipping. Kitchen Subscribers: Shipping costs will vary based on where you are in North America.For faster delivery, upgrade your shipping method, but note: not all delivery methods are available to all areas.If you place your order before 12:00 pm on a business day, we aim to have it shipped the same day.Orders are only shipped on business days: Monday-Friday, excluding stat holidays.The shipping and handling cost for your order is based on the total weight of the order.Ground shipping is free for all purchases of $60 or more.Delivery times shown are based on normal business volume.3 kg or less: $25.00Ĭost Larger package with over 4.5 kg: $25.00 3 kg or less: $8.00Ĭost Larger package with over 4.5 kg: $12.00Ĭost Small packages of approx. Order Arrival: 2-8 business days, depending on locationĬost Small packages of approx. 3 kg or less: $6.00Ĭost Larger package with over 4.5 kg: $10.00 Shipping options, rates and arrival timesįree for orders for all purchases of $60 or more.Ĭost Small packages of approx. ![]()
0 Comments
Read More
Leave a Reply. |